Omkun Chat
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Core Engine

The Ultimate Hybrid Inbox

Stop bouncing between apps. Manage 1,00,000+ customer chats effortlessly with a seamless blend of Gemini AI and your human sales team.

Smart Inbox UI Preview

Seamless AI-to-Human Handoff

Let AI answer repetitive FAQs 24/7. When a customer explicitly asks for a human, the AI instantly pauses itself and triggers a visual alert (red badge) for your team to take over.

Priority Views (Hot & Starred)

Cut through the noise. Filter thousands of chats instantly using tabs like 'Hot Leads' 🔥, 'Starred' ⭐, and 'Needs Agent' to focus only on conversations that drive revenue.

Private Internal Notes

Collaborate without leaving the chat. Leave private context notes (e.g., "Customer asked for a discount") right inside the thread. Customers can never see these notes.

Strict Role Permissions

Maintain tight security. Agents with the 'chat' role can only see conversations assigned to them and cannot toggle AI settings, ensuring your AI logic remains safe.

Full Rich Media & Voice

Communicate naturally. Send documents, images, and record live voice notes directly from your dashboard. We use high-speed AWS servers to ensure your files are delivered instantly without timeout errors.

End-to-End Encrypted Data

Just like native WhatsApp, our inbox highlights End-to-End encryption. Messages flow directly through official Meta Cloud API endpoints, fully secured.